SmartCut.Pro :: Terms of Service
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1.1. This document (hereinafter – the "Agreement") governs the relationship between the company OSTLANCER FZE LLC (hereinafter – the "Administration") and the user (hereinafter – the "User") who accesses and uses the website https://smartcut.pro and its services (hereinafter – the "Service").
1.2. By using the Service, the User confirms that they have read, understood, and unconditionally accept the terms of this Agreement.
1.3. If the User does not agree with any provisions of this Agreement, they must cease using the Service.
2.1. The Administration undertakes to provide the User with access to the functionality of the Service, including but not limited to:
2.2. The User undertakes to use the Service in accordance with this Agreement and not to violate the established rules.
3.1. Access to the paid features of the Service requires registration. To register, the User must provide:
4.1. The Service may be provided in both free and paid modes. The paid version (hereinafter – "PRO") allows the use of additional features and the removal of advertising on the website.
4.2. Tariff plans, their benefits, and payment terms are specified in the "Pricing" section on the website and may be changed by the Administration.
4.3. Payment for paid services is made via bank card or electronic payment systems through authorized payment service providers.
4.4. All paid services of the Service are provided only upon full prepayment.
5.1. In case of cancellation of the paid services, the User is entitled to a refund within 15 days from the date of payment, provided that the paid services have not been used.
5.2. To initiate the refund process, please contact us via the feedback form or by email at info@smartcut.pro.
6.1. By registering and using the Service, the User provides their personal data, which is processed in accordance with the Personal Data Protection Policy available at https://smartcut.pro/en/privacy-statement.
6.2. The Administration undertakes not to disclose the User's personal data to third parties without the User's consent, except in cases provided by law.
6.3. The Service does not store any users' payment data, as this is managed by the chosen payment gateways with which the Administration cooperates.
7.1. All elements of the Service, including software, design, textual and graphic materials, are the property of the Administration or of the licensors who have granted the appropriate licenses.
7.2. The User is not allowed to copy, distribute, or otherwise use these materials without the prior written consent of the Administration.
8.1. The Administration does not guarantee uninterrupted and error-free operation of the Service, and is not responsible for possible interruptions (for example, due to scheduled maintenance).
8.2. In the event of data loss or corruption, the User is solely responsible for taking measures to restore the data, and the Administration is not liable for any direct or indirect damage.
9.1. The Administration reserves the right to unilaterally modify the terms of this Agreement by publishing a new version on the website https://smartcut.pro/en/terms.
9.2. The new version of the Agreement comes into force from the moment of its publication, and the User agrees to regularly review its contents and changes.
10.1. All disputes arising from the use of the Service shall be resolved through negotiations between the parties.
10.2. If an agreement cannot be reached, the dispute shall be submitted to a court at the Administration's place of business or in another manner provided by the legislation of the UAE.
11.1. The parties shall be released from liability for the complete or partial non-performance of obligations under this Agreement if such non-performance is caused by circumstances beyond their control.
12.1. This Agreement comes into force from the moment of its publication on the website and remains in effect until it is revoked or replaced by a new edition.
12.2. All changes and additions to this Agreement are an integral part of the document.
12.3. The basic (but not exhaustive) explanations and user guides for the Service are published in the "Frequently Asked Questions" section at: https://smartcut.pro/en/faq.